Shipping, Returns & Exchanges
Check out our policies before you order so you know what to expect.
Fluxweed Shop Policies
We offer free trackable USPS shipping on all orders $75 or over. Please note: All items are handmade, and some are made to order. We will generally ship within a week (2-4 weeks on custom items unless otherwise noted). Expedited shipping will not shorten the lead time, just the shipping time. Make sense?
We currently only ship within the United States.
We offer returns for refund or exchange within 30 days of receiving your order on all items except custom orders which are not returnable. The customer is responsible for return shipping and insurance costs for both returns or exchanges. You may return without insurance at your own risk. If there is an exchange, Fluxweed Artisan Jewelry will pay the cost to re-ship the item.
Even the best made jewelry is subject to breakage from accident or extended wear. Fluxweed offers free repair service on all items purchased from Fluxweed Artisan Jewelry. Contact us at fluxweedjewelryATgmail.com before you send an item for repair and to get our mailing address. Customer is responsible for all shipping an insurance costs on repair items.
Thanks for Supporting a Small Business
Thank you so much for supporting our small creative business. Your support means the world to us and allows us to continue doing what we love. We are grateful for every purchase, every kind word, and every bit of encouragement. Your belief in our work keeps us going, and we are grateful to have you as a valued customer. Thank you again for your support.